Return and Refund Policy

Return policy for non-returnable products and personalized products:

We strive to ensure your satisfaction with our products, but some items cannot be returned due to their nature. Please read the information below carefully before making your purchase.

Non-returnable products:

  • Items on sale or on promotion cannot be returned.
  • Personalized or made-to-order products cannot be returned unless there is a manufacturing defect.

Return conditions for other products:

  • Products must be returned in their original packaging, unopened and undamaged.
  • Products must be returned within 14 days of receipt.

Return Process:

Confirmation of Eligibility: We will review your request and confirm whether your products are eligible for return.

Return Instructions: If your request is approved, you will receive detailed instructions on how to return your products.

Refund :

Refund Processing: Once we have received and inspected your returned products, we will process the refund within a reasonable time.

Refund Method: Refund will be issued to the original payment method.

We strive to make the returns process simple and transparent. If you have any questions or concerns, please do not hesitate to contact our customer service team. Thank you for choosing Sliderrs for your shopping needs.